Frequently asked questions to help you buy a voucher, a gift box or an item - HOTEL SAN REGIS
Are gift boxes sent immediately after purchase?
Your gift box is sent immediately after purchase in digital format, allowing the recipient to book their dates at HOTEL SAN REGIS.
Is it possible to come to your establishment to purchase a gift box?
You can purchase our gift boxes directly on our e-commerce website. The boxes are available in several formats, including the goûter by Jessica Prealpato, the Sunday brunch, a night in a classic room, or the discovery menu by chef Erwan Ledru, at our establishment HOTEL SAN REGIS.
Can the gift check be sent directly to the beneficiary without showing the amount?
You can send the gift check directly to the recipient without them seeing the amount. To do this, select the 'Hide the amount' option when placing your order at our establishment, HOTEL SAN REGIS.
How do I choose the delivery method for the box (email, mail, in-store pickup)?
You can choose to send your gift box by email, by mail, or pick it up in person when finalizing your order. The lucky recipient can then book their dates at the HOTEL SAN REGIS establishment.
Can I buy multiple gift boxes online for different people?
You can certainly purchase multiple gift boxes online for different recipients. Each box will be customized according to your preferences and sent immediately in digital format. The lucky recipients will then be able to book their dates at the HOTEL SAN REGIS establishment.
How do I create a group fund and invite people?
To create a kitty and invite loved ones to contribute, select the dedicated option during your online purchase. You can then share the kitty via email or a personalized link, allowing everyone to add their contribution. Enjoy this friendly experience at our establishment, HOTEL SAN REGIS.
How can I choose the amount for a gift card?
The amount of the gift voucher is predetermined by the gift boxes offered at HOTEL SAN REGIS. You can choose from the available options, such as the afternoon snack at 65 €, the brunch at 70 €, or even a one-night stay at 915 € for two people.
How can I log in to my account?
To access your account on our website, enter your email address and password on the login page. If you have forgotten your password, use the reset option available on the same page, at our establishment HOTEL SAN REGIS.
How can I empty my cart?
To empty your cart, go to the top right of the page and click on the cart icon, then on the 'Empty Cart' button at our establishment HOTEL SAN REGIS.
Can I purchase multiple gift vouchers at the same time?
You can certainly purchase multiple gift boxes at the same time. They will all be included in your order, with the possibility to customize them according to your wishes, in our establishment HOTEL SAN REGIS.
How do I remove a gift box from my cart?
To remove a gift box from your cart, click on the delete icon next to the concerned item. You can also empty your entire cart using the dedicated option. Enjoy our selection of gift boxes at our establishment HOTEL SAN REGIS.
How do I purchase or give a gift box?
To offer an HOTEL SAN REGIS gift box, select the box of your choice from our gastronomic or stay options, customize it with a message, and complete your order. The box is sent immediately in digital format, allowing the recipient to book their dates directly with the establishment.
Can we give a gift certificate and let the recipient choose the experience?
You can offer a gift certificate to a loved one who can choose from our various gourmet experiences, such as Jessica Prealpato's afternoon tea, the Sunday brunch, or even a stay in our classic rooms at our HOTEL SAN REGIS establishment.
Can I modify or cancel my order?
Modifications or cancellations to your gift box order depend on the conditions specified at the time of purchase. The immediate digital delivery of the gift box allows the recipient to book their dates at HOTEL SAN REGIS.
Is the gift box customer service reachable by email?
You can email us with any questions regarding your gift box. We will be happy to respond within 48 business hours at our establishment, HOTEL SAN REGIS.
Is the gift box customer service reachable by phone?
The customer service of HOTEL SAN REGIS is reachable by phone from Monday to Friday, 9 AM to 6 PM, or by email via an online form for any questions regarding your gift box.
Can I check the status of my gift box online?
You can track the status of your gift box online via your personal space on the HOTEL SAN REGIS website. Log in with the credentials received at the time of purchase to access this information.
Is there an online chat available for questions about gift boxes?
An online chat is available on our website to answer your questions about our gift boxes. The chat operating hours are from Monday to Friday, from 9 AM to 6 PM, for our establishment HOTEL SAN REGIS.
Is there a dedicated customer service for gift boxes?
The customer service of HOTEL SAN REGIS is at your disposal for any questions regarding your gift box. You can reach us by phone, email, or through our online form to get help and useful information.
Is there a dedicated FAQ for gift boxes?
This FAQ will guide you on how to use your HOTEL SAN REGIS gift box. You will find practical information about booking, validity, and included services, such as the Jessica Prealpato signed snack or the Sunday brunch.
Is spa access included in my gift box?
Access to the spa is not mentioned in the benefits included in your gift box. To make the most of your stay, you can explore the other gourmet and refined offers at the HOTEL SAN REGIS in Paris.
Does the recipient of a gift box have access to the same services as other customers?
The recipient of a HOTEL SAN REGIS gift box can enjoy all the services of the establishment, subject to booking conditions and availability.
Is the detail of the services included in my gift box specified?
The services included in your gift box are detailed in the information booklet that comes with it. You will find specific information about the snack, brunch, stay, or discovery menu that you have chosen to enjoy at our establishment, HOTEL SAN REGIS.
Is parking included in my gift box?
The gift box you received does not include parking. You can book your dates directly with the HOTEL SAN REGIS establishment.
Is breakfast included in my gift box?
Breakfast is not included in the HOTEL SAN REGIS gift boxes. To enjoy a brunch, you can choose the dedicated gift box, offered every Sunday.
Is special attention given to the recipient of a gift box?
The recipient of a HOTEL SAN REGIS gift box can enjoy a gourmet and refined experience, whether it's for an afternoon tea signed by chef Jessica Prealpato, a Sunday brunch, or a stay in a classic room with elegant decor.
Is a welcome drink included in my gift box?
The inclusion of a welcome drink depends on the conditions of your gift box. The classic rooms at HOTEL SAN REGIS offer a refined and comfortable decor, ideal for a relaxing experience in our establishment HOTEL SAN REGIS.
Should we bring towels to the Spa?
Towels are provided by the establishment during your stay at the HOTEL SAN REGIS.
Can I purchase multiple gift boxes for my company's employees and customize them?
You can purchase multiple gift boxes for your employees and customize them to your liking. Customization options are available for each box at our establishment, HOTEL SAN REGIS.
Is it possible to purchase multiple gift boxes for my clients and send them directly in digital or paper format?
You can purchase multiple HOTEL SAN REGIS gift boxes for your clients and send them directly, either in digital or paper format. The HOTEL SAN REGIS gift boxes are available in several options, including the afternoon tea, brunch, stay, and discovery menu, offering a variety of choices to satisfy all tastes.
Do you offer preferential rates for bulk purchases?
Volume discounts are available for large purchases, with a customized quote based on the ordered volume at HOTEL SAN REGIS.
Do you offer an advantageous and personalized solution for works councils (CSE)?
We offer custom solutions for corporate committees, with preferential rates and customization options, for gift boxes tailored to your needs at HOTEL SAN REGIS.
How do I correct an incorrect email address for a gift box?
To correct an incorrect email address on your gift box, provide your order number and the new details. The update is possible according to the terms of use of our establishment, HOTEL SAN REGIS.
How can I leave a review for my gift box?
To share your experience with the HOTEL SAN REGIS gift box, log in to your customer account and leave a review. The review terms are specified at the time of booking, at our establishment HOTEL SAN REGIS.
How can I contact the store?
For any questions regarding your gift box, you can consult the general terms and conditions of sale on our website or directly at our establishment, HOTEL SAN REGIS.
Is there a dress code for the gift box?
For the afternoon tea, brunch, or discovery menu, smart attire is recommended. The rooms at our establishment, HOTEL SAN REGIS, combine comfort and elegance for a refined stay.
From what age can I get a treatment?
The minimum age to receive a treatment varies depending on the establishment. At HOTEL SAN REGIS, specific conditions are detailed at the time of booking.
Is it absolutely necessary to make a reservation?
To fully enjoy your gift box, a reservation is required. The beneficiary can book their dates at the HOTEL SAN REGIS establishment.
How can one access the hotel from the airport?
To access HOTEL SAN REGIS from the airport, you can choose a taxi, a rental car, or public transportation. The hotel is ideally located in Paris's Golden Triangle, offering easy access to explore the city while being nestled on a quiet street, which facilitates your arrival from the airport.
Is the establishment accessible to people with reduced mobility?
The accessibility of HOTEL SAN REGIS for people with reduced mobility depends on the facilities of the establishment. Nestled in a quiet street of Paris' Golden Triangle, the hotel offers an ideal location to explore the city while enjoying a charming and refined setting.
Are pets allowed in the establishment?
HOTEL SAN REGIS accepts pets under certain conditions. Specific rules are provided at the time of booking.
Where can I find the menus?
The menus are available on the detailed sheet of each gift box, directly on the HOTEL SAN REGIS establishment's website.
What are the hours of operation?
The hours at HOTEL SAN REGIS vary depending on the services chosen. For the afternoon snack, brunch, and discovery menu, the hours are usually during the day. For a stay, check-in is in the late afternoon and check-out is in the middle of the day. These hours are specified at the time of booking at our establishment, HOTEL SAN REGIS.
Is there parking available near the establishment?
The availability of parking near HOTEL SAN REGIS depends on the options available in the neighborhood. The establishment is ideally located in Paris's Golden Triangle, offering easy access to explore the city while being nestled in a quiet and charming street.
What are the delivery methods for gift boxes/vouchers?
HOTEL SAN REGIS gift boxes are sent immediately via email in digital format, allowing the recipient to book their dates directly with the establishment.
Is postal delivery offered?
We offer to send our gift boxes by post. The lucky recipient can book their dates at the establishment and enjoy their experience at HOTEL SAN REGIS.
In addition to gift boxes, is it possible to order or have items delivered?
We offer only gift boxes for gastronomic experiences and stays at the HOTEL SAN REGIS. For additional items, the conditions are specified at the time of purchase in our establishment HOTEL SAN REGIS.
Is the gift box available in physical format?
The HOTEL SAN REGIS gift box is available in physical format. You can also choose a digital version for immediate delivery.
Is the box presented in a neat packaging?
Our gift boxes are presented in an elegant and careful packaging, reflecting the refinement of our establishment, HOTEL SAN REGIS.
Is the gift box available in a digital format (e-gift box)?
Yes, you can choose a digital gift box and send it immediately via email. The recipient will then be able to book their stay or service dates at our establishment, HOTEL SAN REGIS.
Can the gift box be sent directly to the recipient?
You can send the gift box directly to the recipient during your order. The box is sent in digital format, and the lucky recipient can book their dates at HOTEL SAN REGIS.
Do you deliver gift boxes internationally?
We offer international delivery of our gift boxes. Shipping costs and times vary depending on the destination, with immediate digital dispatch for flexible use at HOTEL SAN REGIS.
What are the delivery times for gift boxes by mail?
HOTEL SAN REGIS gift boxes are delivered within 2 to 5 business days depending on the destination. You can opt for an immediate digital delivery for quick use by the recipient.
Is it possible to schedule a delivery date?
You can choose the sending date of your gift box during your order. The gift box is sent in digital format, and the lucky recipient can book their dates at the HOTEL SAN REGIS establishment.
Is express delivery available?
The delivery of your gift box is immediate in digital format, allowing the recipient to book their dates at the HOTEL SAN REGIS establishment.
How can I track my order?
You can track your order by logging into your account on our website. The lucky recipient can book their dates at HOTEL SAN REGIS.
Can I receive my gift box by email or mail?
You can choose to receive your gift box by email or by mail, depending on your preferences. The gift box is sent immediately in digital format, allowing the recipient to book their dates at our establishment, HOTEL SAN REGIS.
What is the delivery time for my gift voucher if I choose postal delivery?
The delivery time for your gift voucher by mail is 3 to 5 business days. The gift box is sent in digital format immediately after your purchase, allowing the recipient to book their dates at the HOTEL SAN REGIS establishment.
If I cancel my reservation, is my gift box still valid?
In case of cancellation of your reservation, your gift box remains valid for a new reservation according to the conditions of the HOTEL SAN REGIS establishment.
Can my gift box be extended if not used?
The extension of your HOTEL SAN REGIS gift box depends on the establishment's conditions. You can book your dates directly with the hotel to enjoy your experience.
Can my gift box be exchanged for another service?
The exchange of your gift box for another service depends on the availability and conditions of the HOTEL SAN REGIS establishment.
Can I cancel my reservation made with a gift box?
The cancellation of a reservation made with a gift box is possible according to the conditions specified at the time of purchase, at our establishment HOTEL SAN REGIS.
Can I modify my reservation made with a gift box?
Modifying your reservation made with a gift box depends on the availability and booking conditions of the HOTEL SAN REGIS establishment.
Is there a cancellation period for gift box reservations?
The cancellation deadline for reservations made with a gift box is specified at the time of booking, according to the conditions of our establishment, HOTEL SAN REGIS.
Is it possible to reschedule without fees with a gift box?
The date of your gift box can be postponed depending on the availability of the establishment. The specific terms are indicated at the time of booking at our HOTEL SAN REGIS.
Can I convert my gift box into a gift card?
It is not possible to convert your gift box into a gift certificate. You can use it to book a gourmet experience or a stay at our establishment, HOTEL SAN REGIS.
Are there special offers for events (weddings, Valentine's Day, Christmas...)?
For special events like Valentine's Day, Christmas, or weddings, HOTEL SAN REGIS offers suitable gift boxes. You will find special and customizable offers directly on our online site.
Do you offer dedicated gift sets for groups, birthdays, or special occasions (bachelorette parties, stag parties)?
At HOTEL SAN REGIS, our gift boxes cater to every occasion, from birthdays to gatherings with friends, and even weddings. You'll find gourmet experiences and refined stays to celebrate every special moment.
Are the gift boxes offered official and guaranteed without intermediaries or commission?
The gift boxes offered by HOTEL SAN REGIS are official and guaranteed without intermediaries, providing an authentic experience directly from our Parisian establishment.
Are the services included in the gift boxes identical to those consumed on site?
The services offered in the HOTEL SAN REGIS gift boxes are identical to those available on-site, whether it's for an afternoon snack, a brunch, a stay, or a discovery menu.
Could I exchange a service for another at the time of booking (e.g., a massage instead of a facial treatment)?
The exchange of services depends on the availability and conditions of the establishment. The gift boxes from the hotel-restaurant HOTEL SAN REGIS offer a variety of options, such as the afternoon tea created by chef Jessica Prealpato, the Sunday brunch, or a one-night stay in a classic room.
Is it possible to pay for a gift box by bank transfer?
It is possible to pay for a gift box by bank transfer. The payment terms are specified at the time of purchase on our official website, at our establishment HOTEL SAN REGIS.
Is online payment secure?
Online payment on our website is fully secured to ensure the protection of your banking data. You can thus order your gift boxes with complete peace of mind at our establishment, HOTEL SAN REGIS.
Is payment via group or shared payment possible?
Payment via group or shared funds is not possible at the moment. You can pay for your gift box by credit card, bank transfer, or PayPal when placing your order at HOTEL SAN REGIS.
Are your gift boxes exclusive creations, specifically designed by your establishment?
Our gift boxes are specially designed to offer an exceptional gastronomic and hotel experience, such as the tasting created by chef Jessica Prealpato or the brunch signed by chef Erwan Ledru, at our establishment HOTEL SAN REGIS.
Is it possible to pay in installments?
Payment in installments is possible according to the ordering conditions offered by our establishment, HOTEL SAN REGIS.
Is the payment deducted immediately upon ordering?
When purchasing a gift box, the payment is debited immediately. You then receive a digital gift box to give, with which the recipient can book their stay or service dates according to the availability of the HOTEL SAN REGIS establishment.
Can businesses pay via a specific payment method (administrative mandate, transfer...)?
Companies can pay by bank transfer or administrative mandate for their HOTEL SAN REGIS gift box purchases.
Are payments processed by a certified provider compliant with security standards (PCI DSS)?
At HOTEL SAN REGIS, the security of your payments is our priority. All payments are processed by a certified provider compliant with PCI DSS standards.
When purchasing a gift box, do I keep the history of my orders?
You can view your order history in your customer account, which allows you to track your purchases of gift boxes for HOTEL SAN REGIS.
Do you offer payment via PayPal, Apple Pay, or Google Pay?
For your payment, you can use a credit card, PayPal, Apple Pay, or Google Pay. These options are available to facilitate your purchase of a gift box at HOTEL SAN REGIS.
Can I receive an invoice after my purchase?
You will receive an invoice by email after your purchase at HOTEL SAN REGIS. You can also find it in your customer account on our website.
Can I pay for my gift box with a credit card (Visa, Mastercard, Amex)?
You can pay for your gift box by Visa, Mastercard, or American Express credit card. Payments are secure and immediate, for a simplified shopping experience at HOTEL SAN REGIS.
Can a promotional code be used?
You can use a promotional code when purchasing your gift box. Check its validity and usage in the general terms and conditions of our establishment, HOTEL SAN REGIS.
What payment methods are accepted for purchasing a gift box?
For the purchase of a gift box, you can pay by credit card, PayPal, or bank transfer. Digital gift boxes are sent immediately after your payment, allowing the recipient to book their stay or service dates at their leisure, at our establishment HOTEL SAN REGIS.
Do you accept vacation checks?
We accept vacation checks for the purchase of our gift boxes, according to the conditions of the HOTEL SAN REGIS establishment.
Is it possible to add a personalized message to the gift box?
You can add a personalized message to your gift box during your order, which will be included with the shipment. This little personalized note will make your gift even more unique, with the charm of the HOTEL SAN REGIS.
Can we add options to your gift box offers?
The HOTEL SAN REGIS gift boxes can be customized according to the options available for each offer. Specific details are indicated at the time of purchase for each box.
Do you offer premium packaging for gift boxes sent by mail?
To enhance your gift box, HOTEL SAN REGIS offers premium wrapping options when you place your order online.
Can a gift box be customized for a special occasion (birthday, wedding...)?
You can customize your gift box with a message to mark a special occasion. The HOTEL SAN REGIS gift boxes allow you to offer a gastronomic experience or an unforgettable stay in Paris.
How do I request a refund for a gift box purchased online?
For a refund of your gift box, check the purchase conditions and have your order number ready. Refunds are possible according to the conditions of the HOTEL SAN REGIS establishment.
If a paper gift box is lost, can you issue a new one?
In case of loss of your paper gift box, we can send you a duplicate subject to availability. The digital gift box is sent immediately after your purchase, which avoids any risk of loss. HOTEL SAN REGIS.
Can partially used gift boxes be refunded?
Partially used HOTEL SAN REGIS gift boxes cannot be refunded. The beneficiary can book their dates at the establishment and fully enjoy their experience.
Is it possible to exchange a gift box for another of equivalent or higher value?
It is possible to exchange a gift box for another of equal or greater value, subject to the conditions of the HOTEL SAN REGIS establishment.
Does the right of withdrawal apply to the purchase of a gift box?
The HOTEL SAN REGIS gift boxes correspond to service provisions, which excludes the right of withdrawal. They are non-exchangeable and non-refundable.
Can I cancel a gift box that has already been sent by email or mail?
The cancellation of a gift box already sent by email or mail is possible according to the conditions specified at the time of purchase, at our establishment HOTEL SAN REGIS.
What should I do if the received box is damaged or contains an error?
In case of a damaged or incorrect box, a photo of the box is necessary for a quick processing of your request according to the conditions of the HOTEL SAN REGIS establishment.
Can I get a refund for a gift box if I change my mind after purchase?
The refund of a gift box depends on the general terms and conditions of our establishment, HOTEL SAN REGIS.
What happens if the recipient couldn't use the gift box before its expiration date?
The gift box must be used before its expiration date to be valid. If this date is exceeded, it can no longer be used. We recommend checking the establishment's conditions to know any possible extension options at HOTEL SAN REGIS.
Is a voucher issued if the gift box is not used?
In case of non-use of your gift box, a credit may be issued according to the specific conditions of the HOTEL SAN REGIS establishment.
How can I redeem the cashback?
To use your gift box, you can book your dates directly with the establishment HOTEL SAN REGIS. The recipient of the box can enjoy various gourmet experiences, such as an afternoon tea, a brunch, a stay, or a discovery menu, depending on the box chosen.
What is the processing time for a refund after I make a request?
The refund deadlines for a gift box purchased at HOTEL SAN REGIS depend on the conditions specified at the time of purchase. Refunds are possible according to these conditions.
I purchased a gift box/voucher, but I would like to cancel the purchase. Is this possible?
HOTEL SAN REGIS gift boxes are neither exchangeable nor refundable once purchased. The terms of use are specified at the time of purchase.
Are there any dates excluded for gift boxes?
Yes, certain dates may be excluded for reservations made with a gift box, depending on the availability at HOTEL SAN REGIS.
Is booking with a gift box subject to availability?
The reservation with a gift box is subject to the availability of the establishment. We recommend that you book your dates as soon as possible to fully enjoy your experience at our HOTEL SAN REGIS.
I've lost my password to log into my account, what can I do?
To reset your password, click on the 'Forgot Password' link on the login page. An email will be sent to you to create a new password, so you can regain access to your account at HOTEL SAN REGIS.
Do I need the gift box number to make a reservation with a gift box?
To book with your gift box, you will need the number of your gift box. This number is essential to validate your reservation at our establishment, HOTEL SAN REGIS.
Can I use my gift box on the weekend?
The use of your gift box on the weekend is possible depending on the availability of the establishment. The Sunday brunch and stays are accessible, allowing you to fully enjoy the experience offered by HOTEL SAN REGIS.
Can I use my gift box on holidays?
The use of your gift box at HOTEL SAN REGIS may vary depending on holidays. To make the most of it, check availability and booking conditions directly with the establishment.
Can I freely choose my dates with a gift box?
With a gift box, you can book your stay dates according to the availability of the establishment. The gift box offers flexibility to choose dates that suit you, at our HOTEL SAN REGIS.
Can I book online with my gift voucher?
To book with your gift box, you can choose your dates directly with the HOTEL SAN REGIS establishment.
Can I make a reservation by phone with my gift box?
Telephone reservations with a gift box are possible at our establishment, HOTEL SAN REGIS.
Can I make a reservation by email with my gift box?
Email booking with a gift box is possible depending on the availability at HOTEL SAN REGIS.
Is it possible to modify my gift box to a gift box of equal or lesser value?
You can exchange your gift box for a box of equal or lesser value, subject to the conditions of the HOTEL SAN REGIS establishment.
Does my gift box cover the entire service?
Your HOTEL SAN REGIS gift box covers the chosen service, but any additional supplements or extra options are at your own expense. Details are specified at the time of booking.
Is my gift box personalized?
Your gift box is nominative, under the name of the beneficiary indicated at the time of purchase. You can book your dates directly with the establishment HOTEL SAN REGIS.
Can my gift box be used all at once?
Your HOTEL SAN REGIS gift box is for single use. Once your reservation is made, you can fully enjoy the chosen experience, whether it's an afternoon tea, a brunch, a stay, or a discovery menu, at our HOTEL SAN REGIS establishment.
Is my gift box valid in multiple establishments of a group?
Your gift box is valid only at our establishment, HOTEL SAN REGIS, located in Paris' Golden Triangle.
Is my gift box valid in only one establishment?
Your gift box is valid only within our HOTEL SAN REGIS establishment in Paris.
Is an upgrade possible with an additional fee using my gift box?
Your room upgrade is possible depending on availability and the hotel's conditions. The classic rooms at HOTEL SAN REGIS offer a refined and comfortable decor, with art deco touches and noble wood essences, for an elegant stay in Paris' Golden Triangle.
Can someone else use my gift box?
The gift box you received is personalized and reserved for your personal use. You will not be able to transfer it to another person, according to the conditions of our establishment, HOTEL SAN REGIS.
Can an additional payment be requested on-site when using the gift box?
An additional payment may be required when using your gift box according to the availability and conditions of the HOTEL SAN REGIS establishment.
Is an ID required upon arrival when using a gift box?
An ID may be requested upon arrival when using your gift box at our establishment, HOTEL SAN REGIS.
Do you accept pets?
The presence of pets depends on the reservation conditions of our establishment, HOTEL SAN REGIS.
How do I proceed with reserving my gift voucher?
To reserve your gift voucher, log in to your account and follow the instructions on our website. You will then be able to choose your dates and enjoy your experience at our HOTEL SAN REGIS establishment.
Do I need to create a customer account to purchase a gift box?
It is not necessary to create a customer account to purchase a gift box. You can order as a guest and enjoy the gourmet experience of HOTEL SAN REGIS.
Is my gift card divisible? Can I use it multiple times?
Your gift certificate can be used in multiple occasions, subject to availability and the reservation conditions of the HOTEL SAN REGIS establishment.
What are the check-in and check-out times?
The check-in and check-out times are set according to the reservation conditions of our establishment, HOTEL SAN REGIS.
What services are included in a gift certificate?
The benefits included in a gift voucher vary depending on the chosen box set. You can enjoy various gourmet experiences and stays, such as the afternoon tea created by Chef Jessica Prealpato, the Sunday brunch, or even a night in a classic room at our establishment HOTEL SAN REGIS.
What is the difference between a gift box and a free amount voucher?
With a gift box, you choose from predefined experiences such as an overnight stay, a meal, or a snack, while an open amount voucher allows you to pay for a service up to the chosen amount. Enjoy these options at our establishment, HOTEL SAN REGIS.
Are the terms of use clearly stated?
The terms and conditions of our gift boxes are available on our website. You can consult them before your purchase to know the reservation and usage terms in our establishment, HOTEL SAN REGIS.
How do I use a gift box during booking?
To use your gift box at HOTEL SAN REGIS, simply mention your unique code during the booking, directly with the establishment. The recipient can then book their stay or service dates according to availability.
Can the gift box be transferred to a third party?
The HOTEL SAN REGIS gift box can be given to a third party. Simply indicate this during the order or modify the beneficiary directly in your account.
Can the validity of a gift box be extended or renewed?
The extension or renewal of the validity of an HOTEL SAN REGIS gift box depends on the conditions of the partner establishment.
What should I do if I lose or do not receive the gift box?
In case of loss or non-receipt of your gift box, a duplicate or a digital box will be sent to you according to the purchase conditions at our establishment, HOTEL SAN REGIS.
What is the validity period of a gift box?
The validity period of a HOTEL SAN REGIS gift box is 1 to 3 years depending on the establishment. To know the exact duration, consult the conditions of the chosen establishment.
Are children allowed?
HOTEL SAN REGIS accepts children, but it is recommended to check the specific conditions upon booking to fully enjoy your stay.
What happens if the recipient does not use the entire value of the gift card or exceeds it?
If the beneficiary does not spend the entire value of the gift box, the remaining balance cannot be used later. In case of exceeding, an additional payment will be required according to the conditions of the HOTEL SAN REGIS establishment.
Is the spa access private?
Access to the spa is not mentioned as being private in the services offered by our establishment, HOTEL SAN REGIS.
What types of gift boxes do you offer?
We offer gift boxes for stays, brunches, discovery menus, or gourmet snacks, created by renowned chefs. You can give your loved ones a unique experience with our various options at our establishment, HOTEL SAN REGIS.